FAQs

Frequently Asked Questions (FAQs)

LEN JACKET

Does the Lens Jacket fit all glasses?

While we designed the Lens Jacket to fit most glasses, it does not fit 100% of them. To ensure they fit your glasses, measure the space between the arms and make sure that it is at least 125mm or 5 inches wide.

Also note that glasses with high curvature will not fit in the Lens Jacket. It's a glasses case or sunglass case for flatter glasses.

Will there be other colors?

In the future! As we continue to expand our products, we will release new colors and versions of our slim glasses case.

Is the Lens Jacket washable?

The Lens Jacket, our version of a leather case for glasses, is made with genuine sheepskin leather so it shouldn't be washed. You can gently wipe it with a damp cloth and small amount of mild soap.

For the interior of our soft eyeglass case, you can do the same thing spot cleaning with a damp cloth and small amount of mild soap. Leave it out to air dry or dry it with a hairdryer on low/medium setting.

The leather feels different than what I expected. Is it genuine leather?

We tested a bunch of different materials for our leather glasses case. After searching for a while we came across a sheepskin leather that has a more supple feel than traditional cowhide leathers, which we thought was perfect for an eyeglass case.

MAG WALLET

How many cards does the Mag Wallet fit?

The Mag Wallet fits 3-5 cards depending on the thickness of your cards and if you have raised numbers of them.

Does the Mag Wallet work with any case?

The Mag Wallet is one of the best magsafe wallets because it works with any case that is MagSafe compatible, which are available for iPhone and Android phones. 

Can you use the Mag Wallet as a popsocket?

If you're looking for a popsocket magsafe wallet, the Mag Wallet might be what you're looking for. Our infinitely variable hinge will hold its position wherever you set it, so can open the hinge to rest on your fingers to have an extra secure hold on your phone.

SHIPPING

What carrier will you use?

We ship everything via USPS First Class Mail.

Do you ship internationally?

We currently do not ship internationally, but subscribe to our newsletter and follow us on Instagram to find out the latest news. We will make announcements there. 

GENERAL

Is there a warranty?

Bristow products are backed by a manufacturer lifetime warranty. If anything fails due to the construction of the products, reach out to our team and we will get it replaced.